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Richard
Richard
@crazeplay
Active Member
Deelgenomen: mrt 12, 2020
Last seen: aug 13, 2020
Onderwerpen: 0 / Reacties: 12
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RE: crazeplay.com betaald niet uit

hmmm that is very strange indeed. There was no issues on your first withdrawal.I am taking care of this for you with our payments department and will ...

2 jaren geleden
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RE: crazeplay.com betaald niet uit

I have asked payments department to send me their proof of payment.I will send it to you when I have it available.ThanksRichard

2 jaren geleden
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RE: crazeplay.com betaald niet uit

Hello @omariox I have checked your transactions.I can see that there was no issues whatsoever in your first winning transaction. This new one was ...

2 jaren geleden
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RE: Crazeplay betaalt niet uit

@yvonnevdijk, I have checked your case and want to point out the following. The title of this thread is miss leading and intended to harm our ...

3 jaren geleden
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RE: Crazeplay betaalt niet uit

Hello there, I am sorry to hear about your situation. Please note that we are legaly not obliged to reply to players that contacts MGA directly be...

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

Hello Tessa, Here is the confirmation attachment that your withdrawal has been processed. It just might take some time until it's available in...

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

Hi Tessa, Your payment should have been processed this morning. Can you please verify from you end? Regards, Richard

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

hello @Tess We where experiencing some email problems during this weekend and some emails might have got lost in the process. Let me check for you...

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

No problem Tessa, glad I could help. Hope to see you soon on CrazePlay! Regards, Richard

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

Hello Tessa, I have just been given confirmation that there was a genuine human error in your case. In fact, payments department was already looking...

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

Hello Tessa, To give you an update, I have just opened an internal case to review your game play and the bonus abuse. Will get back to you with mo...

3 jaren geleden
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RE: CrazePlay casino betaald niet uit!

Hello Tessa! I am very sorry you feel this way while understanding your frustration. My name is Richard and I am the player accounts manager for C...

3 jaren geleden
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