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xind
 xind
(@xind)
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I played at BluVegas Casino with the welcome bonus. To start with, I know I cannot make a legal complaint because yes Ieventually it turns out I did violate the terms. But my complaint is not about them not being fair, but being misleading / vague with the purpose so that users will miss this. I did read the complete terms and a recap from a review website. But both times I missed this part of the bonus terms. I feel that they are misleading in description just to reach this effect of not paying the wins with the bonus money. It is about the next part where there is a pretty extensive list of games. Apparently after which all your winnings will be voided which is not bulleted but mentioned once somewhere in this text.

So my question is: is there any basis for a complaint not because it is not in there, because you see it is, but it is so misleading almost everyone will miss it?

Other Terms
2.10. Different games and game types contribute towards fulfilling wagering requirements to different extents. For instance, if a game type delivers 100% towards wagering, it means that if you bet €1, €1 will count towards completion of the wagering. Below are the games’ bonus wagering contribution rates:

""Slot games: 100% (aside from list below which contribute nothing)*
All other games: 0%
*Slot games: Scrooge, Blood Suckers 1 & 2, Dead or Alive 1 & 2, Devil's Delight, Egyptian Heroes, Flowers, Jack Hammer 2, Super Nudge & Jackpot 6000, Lucky 8 Line, Mega Joker, Robin Hood: Shifting Riches, Secrets of Atlantis, Simsalabim, Fat Rabbit, Zombies,Gold Train, Castle Builder II, Fruit/Sweet/Aztec Bonanza, Break the Bank Again & Respin,The Falcon Huntress, Devils Delight, Mona Lisa Jewels, Aztec Treasures/Palace, Cops n Robbers, Black Widow, Neon Reels, Legacy Of Egypt, Sugarpop, Diamond Wild, Lil Devil, Royal Mint, King Maker, The Olympic Slots, Rise Of Merlin, Turn it Up, Turn your Fortune, Double Bonus Slots, Thunder Struck II, Speed Cash, Gemix,Tower Quest, The Best Witch, The Dog House, Street Magic, The True Sheriff, Robin Hood, WhoSpunIt, The Wish Master, Halloween Jack,Basic Instinct, Lucky Clover,Leprechaun,Gun Slinger, Wolf Moon Rising, Super Multitimes Progressive, Ultimate Super Reels, Cosmic Fortune, Jokerizer, Dark Joker Rizes, Gold Factory,Super Lucky Frog, Dr. Jekyll and Mr. Hyde, Bewitched, Super Lucky Reels, Rich Wilde and the Tome of Madness, Who wants to be a Millionaire, Wild Frames, Pearls of India, Tahiti Gold, Hit it Big, Vikings go berzerk, Legend of the Nile, Three Musketeers, Lucky Dragons, Wild Swarm, Jumbo Joker, Golden Goal, Victorious, Eye of the Kraken, It Came From Venus, Dragon's Fire,Jungle Spirit, Mystery Joker, Joker Pro, Joker Strike, Mystery Joker 6000,Inferno/FireJoker, 2 Million B.C.,Street Fighter 2, Extra Chilli, Hellcatraz, White Rabbit, Razor Shark, 1429 Uncharted Seas, Table/Live casino games are restricted during bonus wagering and your winnings will be voided if you wager on any of the above mentioned games.
Book of Ra (all versions), Jack and the Beanstalk, Gonzo's Quest, Immortal Romance, The Love Guru, Big Bad Wolf, Crime Scene, Demolition Squad, Greedy Goblins, Jack Hammer, King of Slots, Mythic Maiden, Queen Of Atlantis,Reel Rush, Secret Code, Secret of the Stones, Steam Tower, Book of Dead, The Angler, Victorious, Wild Turkey contribute 50% of a stake towards completing the wagering.""


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gokportaal
(@gokportaal)
Lid Admin
Deelgenomen: 4 jaar geleden
Berichten: 192
 

Beste @xind,

 

De klacht is neergelegd bij onze contacpersoon bij BluVegas. Naar verwachting zullen ze niet veel veranderen, maar ze hebben mij beloofd deze week een terugkoppeling te geven. Zodra ik deze heb, zal ik deze hier plaatsen.

 

Groet

Team NOGP.net


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gokportaal
(@gokportaal)
Lid Admin
Deelgenomen: 4 jaar geleden
Berichten: 192
 

Beste @xind,

Helaas blijft het feit dat u zich niet heeft gehouden aan de voorwaarden. Omdat u de voorwaarden onduidelijk vind, en klant koning is bij BluVegas, willen ze u 20 gratis spins geven. Ik hoor graag of je deze wilt. Helaas kan ik niet meer voor u betekenen aangezien de voorwaarden er niet voor niets zijn.

 

Groet,

Team NOGP.net


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