Untold Casino Review

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Untold Casino
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Untold Casino is a relatively young casino and opened its digital doors in 2018. This online casino has a large selection of games including NetEnt, Microgaming, Betsoft, Yggdrasil, Play'n GO and more. New players can enjoy a casino bonus without deposit, which means that the player will receive 7 free spins on the 7 Sins slot immediately after registering. That is of course not all. When you make your first deposit you will receive from Lord Untold - the protector of this casino - a total welcome bonus of £/$/€ 2331 over three deposits. You can find more information about the bonus and the bonus conditions in our Untold Casino review. Depositing and paying out money can be done in various ways. You can deposit and pay with e-wallets such as Skrill and Neteller, credit cards such as Mastercard and Visa and many other options. In this article you can read our expert review. You can also share your own assessment, complaint or experience or read the experiences of other players. This way you get a complete picture of this online casino.

[tds_warning]Untold Casino is on our blacklist since 18-05-2019. We recommend not to play here and to choose one of our other accredited online casinos. The review below is from before Untold was placed on our blacklist..[/tds_warning]

Untold Casino review

Untold Casino is a fresh new online casino, one that first opened its doors around 2018. With the help of its host, Lord Untold, this gambling site will give you a chance to enjoy a kick-ass experience, one that’s always focused on your needs. Have a favour to ask? Need a new challenge in your life? Or are you facing some problems while playing for real cash? Lord Untold is always here for you, no questions asked.

A real heaven for fans of video slot machines and live casino games, Untold Casino boasts a huge collection of over 1,800 different games, including more than 100 live casino rooms. With a game selection so diverse, it’s no surprise that this gaming site has been drawing in new players every day since the first time it launched. However, games aren’t the only thing Untold Casino is known for. As a new player here, you’ll also get a chance to enjoy some wonderful welcome bonuses, right after signing up.

You see, every new member at the platform will be rewarded with 7 free spins on the 7 Sins video slot, no deposit needed, plus a total deposit bonus of £/$/€ 2,331 – a welcome treat that’s spread over three subsequent deposits. And if that’s not enough to get you interested, the casino will also offer you two juicy alternatives to replace this welcome promotion. Learn all about the bonuses and their terms and conditions in our full Untold Casino review below, where we also review the customer service, game selection, and the safety, honesty and reliability of the operator. Our Untold Casino review continues below the image.

Untold Casino desktop screenshot

A screenshot of the website on the Untold Casino desktop.

Is Untold Casino A Reliable Site?

Of course it is. Our team of experts has thoroughly reviewed and tested each aspect of the site before giving it our seal of approval. It is our belief that all of our visitors deserve to play only at fair and reliable gaming platforms and it is a belief which we never compromise. Listed below are the exact reasons why we believe Untold Casino is a honest, reliable, and safe online gambling site:

  • The casino has not one but three different gaming licenses: one issued by the Malta Gaming Authority, one by the Swedish Gaming Authority and one by the UK Gambling Commission.
  • The casino’s hardware, servers, and software databases are always protected by a firewall.
  • Any data you input to the website, including your personal or banking information is encrypted and protected by a 128-bit SSL encryption protocol.
  • The game collection is powered only by verified software providers with years of experience in the online casino industry.
  • Moreover, all games use a Random Number Generator (RNG) that ensures you always get a fair and random chance at winning money.
    The fairness of the games has also been certified by a third party.
  • At Untold Casino, you’re always protected from others who want to engage in criminal activities and terrorism as the operator always makes sure that each account is verified before it can request a withdrawal.
  • None of your collected data is sold or borrowed to third parties.

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Bonuses and Bonus Terms of Untold Casino

As we already outlined, Untold Casino is not a site that shies away from giving players rewarding bonus offers. Right from the first time you register, this casino will offer you a chance to collect one of three welcome bonuses just to say thank you for signing up, including a package with a no deposit bonus offer. Your full list of options is as follows:

  • After sign-up – get 7 free spins on the 7 Sins video slot.
  • First deposit – get a 100% deposit bonus up to £/$/€ 777;
  • Second deposit – get a 50% deposit bonus up to £/$/€ 777;
  • Third deposit – get a 50% deposit bonus up to £/$/€ 777.
  • Alternative welcome bonus – Get 777 free spins on your first three deposits.
  • Alternative VIP bonus – Get a 100% match bonus of up to £/$/€ 3,333 by making a minimum deposit of £/$/€ 333.
Untold Casino welcome bonuses

Get your welcome bonus at Untold Casino

Bonus Terms and Conditions

Naturally, any bonus that’s given to you will come attached to the casino’s terms and conditions. Like with any operator, the full list of conditions can be long, which is why we’ve done the research for you and extracted only the most important points. Here’s what you need to know before claiming some of the welcome bonuses at Untold Casino:
If you want to claim the no deposit free spins, you’ll need to create an account, validate your phone and email, and subscribe to all marketing materials.

  • To get your free spins, you’ll need to contact the customer service at Untold Casino to ask for your bonus.
  • Winnings from the free spins have a playthrough requirement of 40× before they can be withdrawn.
  • The maximum payout for the free spins is capped at £/$/€ 50.
  • The free spins winnings must be wagered within 7 days or they will expire from your casino account.
  • To be eligible for any of the regular deposit bonuses, you must deposit a minimum of £/$/€ 20.
  • To claim the £/$/€ 2,331 deposit bonus package, you must first click on ‘Select a Bonus’ before making a deposit.
  • Neteller and Skrill deposits are not eligible for the deposit bonuses.
  • The deposit amount plus the bonus amount must be wagered 40× before it can be withdrawn
No coupons found.

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Casino Games at Untold Casino

Bonuses aren’t the only thing that makes players tick. If you want to make the best casino online, you’ll also need to have a game selection that is big, diverse, and equally available to both low-limit players and high-rollers. Luckily, during our Untold Casino review we found the operator to be hosting hundreds of top games, including both slot machines as well as some really enticing table options. To keep things short, here are some of the casino games you’ll be able to find at Untold Casino:

Casino Games at Untold Casino

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Deposits and Withdrawals at Untold Casino

Like any top operator, Untold Casino offers its members a wide range of payment options that can suit their needs. For players who want to use cards, you have an option to either use pre-paid cards like Paysafe or send money via your MasterCard and Visa. EcoPayz, Neteller, and Skrill are also offered as an option and so are Trustly and Much Better. The deposit limits are set at £/$/€ 10-2,000 per transaction while the withdrawals are limited to a minimum of £/$/€ 20 and a maximum of £/$/€ 1,000 per transaction, £/$/€ 7,000 per week, and £/$/€ 28,000 per month.

Customer Support at Untold Casino

Untold Casino logo round

Untold Casino logo

No matter where you are playing from, Untold Casino will always be able to provide you with support and guidance. The customer service representatives at the casino are called Pathfinders and they know everything that needs to be known about the site. The quickest way to reach a Pathfinder is to use the live chat service which is available from 9:00 to 23:00 GMT. Outside of these hours, you can use the casino’s helpful FAQ library to get help or send an e-mail to the support team via:

  • support@untoldcasino.com

What’s the Verdict?

If you haven’t already figured out by reading our full Untold Casino review, this online gaming site has all the marks of a safe, reliable, and top online casino. The theme is executed greatly, right down to the customer support channels, and the game offer is outstanding. Not only will you get some quality table games to enjoy here but you’ll also have a chance to play a diverse slot collection, one that you can make full use of with the casino’s fantastic bonus offers. Whether you like the occasional free spin or are looking for huge welcome bonuses, Untold Casino will have your back. And when it’s time to deposit and cash out, this operator will make it really easy for you to do so. What else do you need?

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  • Has three valid European licenses (Malta, Sweden & UK)
  • Wide range of live casino games
  • Casino games have been tested for fairness by external parties
  • New players can put together their own welcome package
  • Payouts are limited to £/$/€ 28,000 per month and £/$/ € 1,000 per transaction.


  • Live chat not available 24/7
  • Payouts can be faster
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