CasinoSecret Review

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CasinoSecret
Casino Secret logo

Casino Secret is a relatively new online casino formed in 2018. Led by a team of experienced professionals, it does things differently from the rest. From the generous welcome bonus to unusual customer support channels, it’s no secret that CasinoSecret is special.

Available in 3 languages (English, German, Japanese), CasinoSecret is focused on the Japanese and German markets. It’s not super-restrictive when it comes to other players, but if you’re from Canada, Australia, UK or the USA, you can’t play in this casino.

There’s a lot of fun to be had in Casino Secret. The game library oozes quality with titles from the best developers in the industry. CasinoSecret also has a range of live dealer games which is certainly a nice touch.

Apart from the welcome bonus, the casino has a cashback program that rewards casual and regular customers. If you become a regular you’ll get even better cashback deals, so you’ll win even when you lose.

All in all, CasinoSecret is quite a brave casino that tries to do things differently and succeeds. With a few tweaks here and there, it could very well climb the online casino ranks pretty soon.

CasinoSecret review

CasinoSecret was launched in 2018 to a lot of positive feedback. Run by a team of industry veterans, it’s not a secret that the team is trying to make their product the best online casino there is. Of course, there’s still a long way to go before this happens, but as things stand now, CasinoSecret is on the right path.

The ambitious online casino is trying to do things differently than others and it shows. From the unusual layout and design to the casino being focused on selected markets only, CasinoSecret is definitely unique. The casino caters to players from a large number of countries but is focused on the Japanese and German market. Unfortunately, it is not available for players coming from the UK, USA or Australia.

Licensed by the MGA, CasinoSecret is a reliable operator that offers a safe gaming environment. European players get access to hundreds of games from the best game studios in the industry and there’s a generous welcome bonus as well. If you need any help, CasinoSecret’s customer support team is always there to lend a helping hand.

Our CasinoSecret review continues below the image.

Casino lobby of Casino Secret

A screenshot of the casino lobby of CasinoSecret Germany

Is CasinoSecret Safe and Reliable?

The casino possesses a license issued by the Malta Gaming Authority which makes it a trustworthy operator. There are no secrets here when it comes to player safety. CasinoSecret keeps you protected with top-notch SSL encryption and advanced security systems.
Thanks to this, we consider it a safe and reliable operator where you can play your favorite games with your mind at ease.

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CasinoSecret Welcome Bonus

If you’re new to the site and from Germany or Austria, you should claim the generous welcome offer that will cover 100% of your first deposit. CasinoSecret offers a 100% first deposit bonus up to €100 which means you get double the money to play with. After your second deposit the instant cashback will be activated. Look at the cashback games at the homepage of CasinoSecret for more information. There are no free spins here or a bonus spread across your first few deposits. Instead, the casino has opted out for a simpler approach regarding the welcome bonus which we like.

In more good news, the bonus offer applies to all the payment options in CasinoSecret’s fold.

Japanese players get a cashback bonus of 70% up to maximum $70. All other countries can’t claim a bonus at CasinoSecret.

Casino Secret

Click on the image to go to CasinoSecret

Welcome Bonus Terms and Conditions

CasinoSecret’s welcome offer is available for new players coming from Austria and Germany only. To claim it, you’ll need to make a first deposit of €10 or more with any of the payment methods the casino accepts. As soon as you make your first deposit, the casino will double it. And, you know how they say – double the gun, double the fun

The bonus comes with wagering requirements of 30x which isn’t that high considering what some casinos offer. When you play with the bonus funds, you can place a maximum bet of €4. Of course, all the games in CasinoSecret’s library contribute differently to the wagering. All the bets on slots count, while the other games contribute less. Make sure to check out the list of excluded slots under the casino’s bonus terms and conditions.

All bonuses are GEO targeted. If you do not see a bonus below, you are not eligible to claim one.

No coupons found.

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Game Library at CasinoSecret

CasinoSecret really shines in the game lobby. Featuring hundreds of slots and casino games from the leading names in the industry, it’s no secret that you’re going to have a lot of fun here. Among the providers you’ll recognize juggernauts such as NetEnt and Microgaming so you can expect top-drawer titles.

Slot fans can spin the best branded slots from NetEnt’s “lab” plus a variety of classics. Some of the most popular titles include the massively popular Starburst and Bonanza slots as well as Immortal Romance and Game of Thrones. There’s a lot of variety in the slot section which can only be a good thing. The list of titles is pretty long and that’s before you even get to the jackpots. Titles such as Wonder Woman Gold and Mega Fortune can change your life if you hit the main prize, so give them a spin or two.

Additionally, the casino has a solid collection of roulette, blackjack, and poker tables. You can enjoy American and European roulette as well as classic blackjack and a whole world of table game variants. There’s an Evolution Gaming-powered live casino as well. It offers the best titles from this amazing developer that has already reinvented the roulette wheel with titles such as Lightning Roulette.

There’s no question that the game library at CasinoSecret is very appealing. It’s one of the casino’s strongest highlights thanks to the huge number of games and industry-leading providers.

Casino games at CasinoSecret

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Deposits and Withdrawals

Casino Secret mobile

CasinoSecret on mobile

CasinoSecret accepts a variety of payment methods which range from popular credit and debit cards to country-specific payment methods. Players coming from Japan can deposit with Venus Point while German players can use Sofort. The addition of these methods goes in line with the casino’s focus on both markets.

The deposit/withdrawal limits vary from one method to the other. There are no fees on any financial transaction. Withdrawals on e-wallets are usually instant (0-24 h. max), and 2-5 days on other methods – that’s right in line with industry standards. We have to note the pretty low maximum withdrawal limits. Some of the options offer no more than $/€5,000 withdrawal per transaction which isn’t going to make a lot of players happy.

Loyalty Program at CasinoSecret

High rollers and active players can benefit from CasinoSecret’s VIP club. To be honest, it’s not exactly a VIP club, but more of a loyalty program for regulars. You don’t earn special prizes or score a personal assistant, but you do get better cashback deals as a “VIP”.

The casino’s cashback program is one of its high selling points. CasinoSecret offers a nice cashback bonus for all new players and this gets better when you become a VIP. With it, you’ll get cash back for every lost bet which is a nice way of improving your credit balance.

Customer Support

You can ask the casino’s customer support team any question via email, live chat ( 9 AM – 6 PM CET), and in the feature even Facebook Messenger and WhatsApp. The last two are a bit unorthodox, but highly useful options. They are most likely the fastest customer support channels in the casino and can be easily accessed via mobile phones.

The customer support team is friendly and will be happy to assist you in any way they can.

Casino Secret logo round

Verdict

CasinoSecret is a completely open book that has nothing to hide. Unique from several aspects, it tries hard to stand out in a hugely crowded market, and on most levels, it succeeds. There’s a great game library filled to the top, a solid welcome bonus, a cashback program, and top-rated customer support.

What we didn’t like is the lack of a VIP program and the general unavailability of the website for certain countries. The casino is focused on Germany and Japan, but we feel that it should open its doors a bit wider.

If you come from the countries the casino targets, you’re in luck. CasinoSecret ticks all our boxes and delivers a satisfying gaming performance.

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Good

  • Wide range of casino games
  • Live chat available
  • Fast payouts

Bad

  • Few deposit options
  • Customer service not available 24/7 (11:00 - 23:00)
7.9

Awesome

Bonuses & promotions - 8
Website accessibility - 6.8
Game offer - 9.8
Deposits & withdrawals - 7
Mobile Gambling - 7.8
Live Casino - 8
Customer service - 8.2
Gambling portal is the main admin account of NOGP.net. Also, casino-related texts are placed via this account.
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